Strong Design was conceived in a small bedroom in Grand Rapids, Michigan back in 2001. The original concept behind our studio was to create concept-based design that performs with the strength of a weightlifter. Since that time, we’ve went through a heck of an evolution. This is our story.

2002

During my senior semester at Grand Valley State University, we were tasked as part of our Capstone course with developing a personal or studio brand for ourselves or our studio. I was obsessed with weightlifting at the time (an obsession that would stick around for a while) so I thought “Strong Design” sounded like a wonderful name and it stuck. In my defense, there was a concept behind the name at the time—my design reflected a strength of a weightlifter—but as you’ll see throughout the rest of this tale I’ve struggled from time to time with what the name means to me now, over a decade into this Strong Design’s existence.

The visuals that I developed to reflect this idea of strength were constructed with a lime green and black color palette—colors I’d thought were bold and strong. The logo was meant to be an abstraction of the end of a barbell or weight plate, and featured a bold, black circle with and “SD” reversed out of it. Even then, the Strong Design brand was founded on order and featured a minimal look. In our Capstone class we also had to develop a website for our theoretical studio. I wish I had a screenshot of the site I created. Even better, I wish I had a screencast of it. It was created in Flash, need I say more? It featured a spinning barbell that kind of zoomed in—while spinning—towards the viewer. This website was proof that every business will go through phases where they later wonder how they could have gotten something so incredibly wrong.

Strong Design 2002 logo

2003

Apparently I had the sense to know quite quickly that the Flash-spinning-barbell website was a bad idea. Thank goodness. Unfortunately I just moved on to Dreamweaver instead—WYSIWYG-style. My gosh that program wrote some buggy code. Since it was *so* insightful, I stuck with the weightlifting theme and featured weight room images (that I took myself, mind you) on the home page. In light of all the apparent randomness of this site design, the original color palette and minimal aesthetic still ran throughout the site and honestly, for my second website ever (in a time where there were few websites in general) I don’t think this was too bad! Strong Design moved from Michigan to Arizona in the following year, and if you can believe it, this site actually got us work.

Strong Design 2007 website

2008

We finally realized that weightlifting metaphor was a bit tired and did a major overhaul of our brand image and website this year. This was the year of Strong Design red. We’d been using red as an accent for the past several years, and I must have finally realized that light lime green wasn’t as bold and strong as I thought it was. We would continue to use some form of red until this very day. It was during this year that we finally began thinking of Strong Design as a business with a message and a story to tell our clients. Not only did we do away with the tired metaphor, but we took the time to write pointed copy that expressed how we believed we were different and what kind of service we aim to deliver to our clients. We even determined a target market. Thus began the era of efficiency and affordability—the pillars of Strong Design in the mid-2000s. Although this is no longer in sync with what Strong Design has become, I’m a little amazed at how refined the brand and the website were at this time.

Strong Design 2008 website

2009

How easy it is to lose that refinement. Apparently I felt the need for “more” at this time. This site featured more of everything: more copy, more pages, more cliches, more clutter. Plus, bubbly, beveled buttons. The only thing that there was less of was the logo—at this time we boiled the logo down to a purely typographic mark for reasons I really cannot recall (using Museo, of course—it was all the rage). Looking at this site from where I sit now, it seems we were in the midst of an identity crisis (I think the “more-ness” of this era was probably a mask for “We don’t know who we are”). Although, we did continue to beat that “efficiency and affordability” drum pretty hard.

Strong Design 2009 website

2011

The identity crisis continues, along with “efficiency and affordability.” The one thing we seem to have figured out by this time was that all the “more” wasn’t working, so we boiled the site down to a single page site (which, again, was a cool new trend). At this point, our brand was so shallow, there isn’t really much left to say about it.

Strong Design 2011 website

2012

By this time, I think we were beginning to understand that there was a depth—a “why”—that was missing from our message. I was working at Forty by day, and Strong Design by night and I was learning from my work at Forty how notable brands are built on the understanding of their cultural values and organizational style and guided by their purpose. A light went off in my mind. I needed to put these ideas to work on the Strong Design brand and uncover what we were really all about.

This year was a huge evolution for Strong Design. I worked one-on-one with my Forty colleague, Kim Higdon, who coached me through my thoughts until I could see clearly what Strong Design stood for. It was at this time were we began to develop what is now known as our brand design process (which was very much rooted in elements of Forty’s process at that time). We questioned the name, Strong Design, at many points during the process but in the end it just felt right to keep it. I developed a metaphor, values and keywords for the Strong Design brand as a way to create a mental picture of what the experience of interacting with us should feel like.

Strong Design 2012 brand design

We determined that the brand should feel simple, accessible and timeless—much like a craftsman home. In fact, the craftsman home—designed to be both lovely and economical—became the metaphor for Strong Design and we used this idea to inspire the clean, but warm, experience of the brand. The color palette was selected for its warmth and how it seemed to have one foot stuck in the past, while the other foot was looking forward. The graphic treatments and textures were inspired by typography and signage from the era of craftsman homes. Our brand messaging reflected the ideas of efficiency and affordability (much like a craftsman home, yet also probably too much like our past 10 years of messaging). It was also designed to reflect the ideas of timelessness and simplicity, and we began to winnow our focus into the branding and web design arenas. The ideas of timelessness and simplicity were extremely well-received by our audience who, in the age of the all-marketing-all-the-time nature of the internet, were looking for help boiling their vision down for their brand or website.

Strong Design 2012 website

As you’ve seen, we went through quite a few websites and quite a bit of evolution up until this point, so when we set out on this brand refinement, we were working toward longevity of the website and were early adopters of responsive design. We had a goal for the site to last two years (because honestly, brand evolution or no brand evolution, technology changes so fast that two years seems like an eternity in the world of the web). Well, we made it three years (kicking and dragging throughout that final year). We took Strong Design from part-time to full time in late 2012 and throughout 2013 it became evident that our brand was still evolving—quite dramatically in fact. By 2014 this image and website felt two sizes too small. It was time to evolve again.

2014

The Strong Design brand needed a realignment and we could feel it. Throughout our first year in business full-time, we evolved our processes to the point that they were no longer as efficient or affordable as they had once been. The “efficient and affordable” mantra had to go. Our focuses were changing. We still wanted to be a partner with smaller organizations, but with the quality of work we were looking to offer our clients, we realized we needed to stop rushing in the name of efficiency and to locate companies who, despite their small size, had the ability to allocate and invest appropriate time and budget into their brands and websites. In short, we wanted to stop flying through piddly projects and instead, focus becoming a strategic partner with our clients for the long-term in order to help them build meaningful brands and web presences. Nothing about our current messaging supported these ideas.

I’m not quite sure what we were thinking, but we thought a website redesign could solve all of these problems in one fell swoop. We were wrong. What happened was weeks of planning, writing, designing and even sending the files out for development. Thank goodness for a busy spell that kept our developer from starting on the site. By the time the wave of work smoothed out, we realized the site wasn’t an accurate evolution of our studio.

Strong Design 2014 website - iteration 1

The problem was rooted in the logo. Over the last couple of years I’ve been falling out of love with our logo and I felt like it was an impediment to the redesign of our site. We were designing the entire site *around* this meaningless logo. You have no idea what a frustrating conclusion this was for me. Designers may thrive at helping their clients develop their logos, but are notoriously awful at designing their own (look up a few design agencies’ logos and you’ll see that most of them are barely memorable). I decided I was going to redesign the logo and treat myself like a client this time. The challenge would be to align what we now stood for with that decade-old concept of “strong” design—but how? Believe it or not, it came to me in church one day. The pastor was explaining how the original Olympic champions were awarded with a laurel wreath for their victor and everything just clicked for me. I’ve long-understood Strong Design’s purpose as a champion for our clients and their businesses—we want to see them win. A laurel wreath is the perfect symbol for that idea, and it fits perfectly with the name we’re questioned so many times along the way. We set about ideating this laurel wreath mark which was easier said than done. The traditional laurel wreath icon was overused, the mark couldn’t be too literal because that natural look and feel didn’t fit with the personality of our studio, and it needed to embody the feeling of victory and the boldness that it takes to get there. After dozens of hours we finally got there. The mark felt as if it had existed all along.

Strong Design 2014 logo design

Once we had the logo, I started to redesign the website only to realize that I was trying to design without having taken the time to put together a strategy for the look of the evolved Strong Design brand. Shame on me for not following the tried-and-true process I wouldn’t dare stray from with a client. We put ourselves through the full brand design process—taking the time to think through and document our purpose, what we believe and our organizational style. We even designed the document just like we do for our clients.

Strong Design 2014 brand design

Finally, with the strategy in place it was time to start crafting the website and other collateral using everything we’d learned about ourselves. The messaging we had previously developed was good (we’d put the kind of rigor into the content development that we should have invested into the design from the get-go—a classic case of the shoemaker’s kids, right?). The visuals were designed to strike the balance between expressing the distinct Strong Design personality, while providing a blank enough canvas to tell our clients’ stories in an immersive way.

Strong Design 2014 website - iteration 2

Welcome to the new face of Strong Design. It is a balance of boldness and warmth, of technology and humanity—both distinct in personality and yet style-agnostic. We hope it will last for at least 2 years (where have we heard that before…).

The lesson

If you’ve gotten to this point in this article, you might be wondering why I’ve taken the time to compile all this information. There are several reasons:

The first is reason is a little selfish: we put a lot of work into this brand refresh and, like a proud parent, we wanted to show it off.

The second reason is hopefully a little more altruistic: we wanted to show that we’re just like every other business. If we’ve worked together before, we’ve probably talked about how there is no constant for a brand—it is always evolving. The best you can do is capture what you know now to the best of your availability, move forward, then repeat. You can’t let perfect paralyze you and become the enemy of something great. We wanted to lift the curtain and show that we have the same struggles. It can be frustrating that there is no “done” when it comes to development of your business, but the fight is worth it because the fight—and all the “incremental” progress—is what moves us forward. So tell us, what’s next for your brand?

Want to chat about this article? Tweet me directly @melissabalkon.